Courtesy Car Agreement

At Viridian Detailing, we understand the importance of keeping you on the road, which is why we are pleased to offer a complimentary courtesy car service to eligible customers. Our courtesy cars are provided at no additional cost, allowing you to continue your daily activities with minimal disruption while your vehicle is being detailed and/or ceramic/graphene coated.

Vehicle Description and Features:

Our courtesy car is meticulously maintained to provide reliable transportation and peace of mind.

Insurance Coverage:
Our courtesy cars are fully insured for drivers aged 30 years and older, providing comprehensive protection. 

Customers are responsible for any applicable insurance excess or deductibles. As of the time of writing, the insurance excess is $5,000, but this is subject to change without notice.

Age Requirements:

Customers must be over 30 years old to be eligible to use the courtesy car under our insurance policy. Customers under the age of 30 may still use the courtesy car; however, they will be personally responsible for any vehicle replacement, damages, accidents, or theft occurring during their use and will be required to pay for such incidents in full.

Return Process:

When your service appointment is complete, simply return the courtesy car to us with a full tank of fuel (unleaded - 95 or 98 only). We appreciate your cooperation in returning the vehicle in the same condition as when it was received, barring normal wear and tear.

Fuel Policy Adjustment:

If the vehicle is not returned with a full tank (95 or 98 octane only), a refuelling surcharge of $20.00 plus the cost to fill up the tank will apply.

Usage Limitations: The courtesy vehicle is not to be used for ride-sharing services, private tax/limo services,  towing, off-roading or for trade/commercial activity.. 

Toll, Parking, and Road-Related Penalties:
Customers are responsible for all tolls, parking fees, parking fines, traffic fines, and other road-related penalties incurred while using the courtesy car. This includes, but is not limited to, speeding tickets, red light violations, and parking infringements.

Viridian Detailing reserves the right to invoice the customer or pursue other means of payment to recover any outstanding amounts related to tolls, fines, or penalties.

Damage Reporting
Any damage, scratches, or mechanical issues with the courtesy car must be reported to Aaron Lam / Viridian Detailing.

Driver's Licence Information:
As part of the courtesy car reservation process, Viridian Detailing requires a valid Australian driver’s licence for identification and verification purposes. Customers must provide a clear photo of both the front and back of their licence before using the courtesy car.

Emergency Assistance:

In the event of an emergency or roadside assistance needs, please get in contact with Aaron. Our team is here to support you every step of the way, ensuring a hassle-free experience with our courtesy car service.

Agreement and Liability Waiver:

Before taking possession of the courtesy car, customers will be required to sign this written agreement acknowledging the terms and conditions of use. By accepting the courtesy car, customers agree to release Viridian Detailing and Aaron Lam from any liability for accidents, damages, or injuries.

Dash Cam and GPS Monitoring:
For safety and security, the courtesy car is equipped with a dash cam and GPS tracking system.

• The dash cam records video of the surroundings and may be used for insurance claims or law enforcement
• The GPS system tracks the vehicle’s location and route for emergency assistance.

Tampering with or disabling these systems is strictly prohibited and may result in service termination and/or additional charges.

By using the courtesy car, customers acknowledge and consent to dash cam recording and GPS tracking as outlined above.

Smoking Policy:
Smoking is prohibited in the courtesy car for the enjoyment of other customers. Customers are responsible for ensuring that the vehicle remains smoke-free during their use. Any evidence of smoking in the vehicle may result in additional cleaning fees.

Pets:

Pets are welcome in the courtesy car! Customers are required to transport pets in appropriate carriers or restraints to prevent damage to the courtesy car's interior. Any pet-related damages or excessive cleaning required due to pet hair or stains may result in additional charges.

Termination of Agreement:

Viridian Detailing reserves the right to terminate the courtesy car agreement at any time, without prior notice, in the event of misuse, violation of the terms and conditions, or any other breach of agreement by the customer.